Our contact number is 216-264-8101. Please call from your home on a landline and leave a one minute message. Include in your message your phone number and several good times to return the call. If a landline is not available please feel free to use a cell, but make sure you will be at home with the cell to receive the return call. I ask for your patience. I will return the call as soon as possible, but most of the year I am backlogged on returning call.